HEPNER UNIVERSAL PRIVACY POLICY

Last Updated: 02/24/2026

This Privacy Policy describes how Hepner Consulting LLC, Hepner Sync LLC, and Hepner Studios LLC (collectively, the “Hepner Entities”) collect, use, process, disclose, and protect information in connection with their websites, software platforms, SaaS products, consulting services, creative services, and related operations.

Hepner Corp is the parent holding company of the Hepner Entities. Hepner Corp does not directly collect personal data from clients or end users but may provide centralized administrative oversight.

1. ENTITY STRUCTURE AND DATA CONTROLLER STATUS

Each Hepner Entity operates as a separate legal entity.

The specific Hepner Entity with whom you enter into a contract (the “Contracting Entity”) acts as the data controller for personal data collected in connection with that contractual relationship, unless otherwise specified in writing.

The Hepner Entities may share data internally for legitimate business purposes including administration, service delivery, security, compliance, accounting, and operational efficiency. Such intercompany processing does not change the identity of the Contracting Entity responsible for the client relationship.

2. INFORMATION WE COLLECT

Depending on the nature of your relationship with us, we may collect:

2.1 Contact Information

Name, email address, phone number, business address, job title, and related professional contact details.

2.2 Account and Subscription Information

Login credentials, user roles, subscription data, license counts, and usage metrics.

2.3 Business and Transaction Information

Billing information, invoicing records, contract details, payment history, and related transactional data.

2.4 Technical and Usage Data

IP address, device identifiers, browser type, operating system, access logs, and interaction data relating to our platforms or websites.

2.5 Client-Provided Data

Data uploaded or made accessible by clients in connection with consulting services, SaaS platforms, integrations, or creative projects. This may include business records, system configurations, and end-user information controlled by the client.

We do not knowingly collect personal data directly from children under the age of 13.

3. HOW WE USE INFORMATION

We use collected information to:

  • Provide and manage contracted services

  • Deliver SaaS platforms and related functionality

  • Perform consulting and advisory services

  • Develop, configure, and maintain software integrations

  • Process payments and manage billing

  • Communicate regarding services and support

  • Improve platform performance and security

  • Comply with legal obligations

  • Protect against fraud, misuse, or unauthorized access

We do not sell personal information.

4. CLIENT DATA AND PROCESSOR ROLE

When providing consulting, SaaS, or integration services, the applicable Hepner Entity may act as a data processor on behalf of the client.

In such cases:

  • The client retains control over the personal data submitted to our systems.

  • The client is responsible for ensuring lawful collection and authorization of that data.

  • We process such data solely to provide contracted services.

Clients remain responsible for compliance with applicable privacy regulations governing their end users.

5. SHARING AND DISCLOSURE

We may share information:

5.1 Within the Hepner Entities

For internal administrative, operational, security, compliance, accounting, and service-delivery purposes.

5.2 With Service Providers

Including cloud hosting providers, payment processors, infrastructure providers, and professional advisors, subject to appropriate confidentiality and security obligations.

5.3 Legal Compliance

When required by law, court order, or government authority.

5.4 Business Transfers

In connection with mergers, acquisitions, restructuring, or asset transfers, subject to appropriate confidentiality protections.

We do not share personal information for third-party marketing purposes.

5.5 Publicity; Use of Name

Client grants the Contracting Entity and its affiliated Hepner Entities the right to identify Client as a customer and to use Client’s name, logo, and general description of services provided for marketing, promotional, case study, website, investor, and business development purposes.

Such use shall be limited to identification of the Client relationship and a general description of services performed and shall not include disclosure of Confidential Information as defined in the applicable Non-Disclosure Agreement, Master Services Agreement, or Statement of Work.

The parties agree that identifying Client as a customer, without disclosure of proprietary or confidential details, shall not constitute a breach of any confidentiality obligation.

Client may revoke this marketing consent upon written request; however, such revocation shall not apply retroactively to materials already published.

6. DATA SECURITY

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal data, including:

  • Role-based access controls

  • Authentication protections

  • Encryption where appropriate

  • Logging and monitoring systems

  • Secure cloud infrastructure

No system is completely secure. Users and clients are responsible for maintaining the security of their own credentials and systems.

7. DATA RETENTION

We retain personal data only for as long as necessary to:

  • Fulfill contractual obligations

  • Comply with legal requirements

  • Resolve disputes

  • Enforce agreements

Client-controlled data within SaaS environments may be retained according to the terms of the applicable SOW or subscription agreement.

8. INTERNATIONAL DATA TRANSFERS

Where applicable, personal data may be processed or stored in data centers located in the United States or other jurisdictions in which our service providers operate. We take reasonable steps to ensure appropriate safeguards are in place.

9. COOKIES AND TRACKING TECHNOLOGIES

Our websites and SaaS platforms may use cookies and similar technologies to:

  • Maintain session functionality

  • Analyze performance

  • Improve user experience

  • Monitor security

Users may control cookie preferences through browser settings.

10. YOUR RIGHTS

Depending on applicable law, individuals may have rights to:

  • Access personal data

  • Request correction

  • Request deletion

  • Restrict processing

  • Object to processing

Requests may be submitted using the contact information provided below. We may require verification of identity before responding.

11. LIMITATION OF LIABILITY RELATED TO DATA

To the maximum extent permitted by law, the liability of any Hepner Entity relating to personal data or privacy matters shall be governed by the limitation of liability provisions set forth in the applicable Master Services Agreement or contract with the Contracting Entity.

Nothing in this Privacy Policy expands contractual liability beyond agreed terms.

12. FUTURE SERVICES AND BUSINESS EXPANSION

This Privacy Policy applies to current and future services, platforms, technologies, and brands operated by the Hepner Entities unless replaced by a more specific policy.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. The “Effective” date reflects the most recent revision. Continued use of our services after updates constitutes acceptance of the revised policy.

14. CONTACT INFORMATION

For privacy-related inquiries, requests, or concerns, please contact:

Hepner Consulting LLC
 3984 E Endeavor Dr, Appleton, WI 54915
Info@hepnercorp.com

Requests will be routed to the appropriate Contracting Entity based on your relationship.